Locksmith FAQs

Find answers about our services, estimates and arranging a locksmith visit. For help with a lock or key problem, visit our Locksmith Troubleshooting Guide.

General Questions

Where is Absolute Security Locksmiths located?

Our address is 369 New Britain Rd Ste B, Kensington, CT 06037. Call 860-257-9200 before visiting if you need a particular key or lock service.

What are your regular business hours?

Our regular hours are Monday through Friday, 9:00 AM to 7:00 PM; weekends are closed. We also offer 24/7 emergency locksmith service. Call 860-257-9200 to discuss an urgent problem or confirm holiday hours.

Is emergency locksmith help available at night or on weekends?

Yes. Absolute Security Locksmiths offers 24/7 emergency locksmith service. Call 860-257-9200 with your location and the problem so we can discuss assistance.

Which areas do you serve?

We serve Kensington, Glastonbury, Middlefield, Meriden and surrounding Connecticut communities. Tell us your exact location when calling 860-257-9200 so we can confirm service for your address.

How do I arrange locksmith service?

Call 860-257-9200 or use our Contact Us form to describe the work you need. For a lockout or another urgent problem, call so you can discuss the situation directly with us.

Do you provide free estimates?

Yes. Absolute Security Locksmiths offers free estimates. Describe the lock, door or vehicle involved and ask what is included in the estimate before approving work.

What information helps you prepare an estimate?

Tell us the service address, what is not working, the type of door or lock, and whether you can access the property. For a vehicle, include its year, make and model. Mention visible damage or any parts already replaced.

Can a locksmith come to my location?

Yes. Our mobile locksmith service helps with home, business and vehicle lockouts, along with other lock and key needs. Call 860-257-9200 to confirm the arrangements for your location and job.

Do you work with both homeowners and businesses?

Yes. Absolute Security Locksmiths offers residential and commercial locksmith services, including lock installation, repairs, rekeying and help with lockouts.

Do you offer automotive locksmith services?

Yes. We help with vehicle lockouts, key replacement, transponder key programming, trunk lockouts and broken key extraction. Give us the year, make and model so we can confirm support for your vehicle.

How long have you been in business?

Absolute Security Locksmiths has been in business since 2007, serving Kensington and surrounding communities.

How can I find out when a locksmith can arrive?

Call 860-257-9200 with your location and service needs. Ask for the current estimated arrival time and let us know if access or your location changes while you are waiting.

Does submitting the contact form confirm an appointment?

Please confirm the service time and arrangements with Absolute Security Locksmiths. If you need immediate help, call 860-257-9200 instead of relying on a form response.

What should I have ready for my locksmith visit?

Have any working keys, the lock or safe model information if available, and your description of the problem ready. Ask Absolute Security Locksmiths what identification or proof of authorization is needed for your particular job.

Can I discuss improving security before choosing new locks?

Yes. We offer security consultations for homes and businesses. Tell Absolute Security Locksmiths about your doors, current hardware and access concerns so we can discuss suitable options.

Service Questions

Can you help if I am locked out of my home or business?

Yes. Absolute Security Locksmiths provides home and business lockout assistance. Call 860-257-9200 with the address, door type and whether anyone is at risk inside.

Do you handle car keys and transponder programming?

Yes. Absolute Security Locksmiths offers vehicle key replacement and transponder key programming, as well as key retrieval and trunk lockout assistance. Confirm compatibility with your vehicle’s year, make and model when you call.

Do you install new locks and replace damaged locks?

Yes. Absolute Security Locksmiths provides lock installation, repair and replacement. Tell us whether this is a new installation, a worn lock or a damaged door so we can discuss the right scope of work.

Can you help with bolt locks, deadbolts and chain locks?

Yes. Absolute Security Locksmiths offers bolt locks, keyless deadbolts and chain locks. We can discuss hardware appropriate for the door and how it will work alongside your existing lock.

Do you offer rekeying and high security lock options?

Yes. Absolute Security Locksmiths rekeys locks and offers high security locks. We can inspect your current hardware and discuss whether rekeying or replacement better fits your access needs.

Can you remove a broken key or make a duplicate?

Yes. Absolute Security Locksmiths provides broken key extraction and key duplication. Describe the key and lock involved, and confirm support for restricted, specialized or vehicle keys before arranging service.

Do you install smart locks and push button locks?

Yes. Absolute Security Locksmiths offers smart lock installation, push button locks and keyless deadbolts. Discuss the door, existing hardware and desired access features so we can confirm a suitable option.

Do you work with commercial master keys and access control?

Yes. Absolute Security Locksmiths offers commercial master key systems and access control services. An authorized business contact can discuss the doors, users and access arrangements that need review.

Do you service padlocks and gate locks?

Yes. Absolute Security Locksmiths offers padlock and gate lock services. Tell us the type of gate or enclosure and whether the problem involves the key, lock or gate alignment.

Can I call about a safe lock problem?

Yes. Absolute Security Locksmiths offers safe-related locksmith services. Provide the safe brand, model and symptoms, and confirm the specific work we can perform before making arrangements.

Can you help with damaged locks after a break-in?

Yes. Absolute Security Locksmiths offers burglary repair and emergency lock repair or replacement. Once the property is safe to enter, call 860-257-9200 to discuss the damaged locks and securing the affected doors.

Need help with a lock or key?

Call Absolute Security Locksmiths at 860-257-9200 to discuss your service needs.

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